Engineering Team Lead

About the Role

The Merch Tech Lead serves as the technical leader who owns key business outcomes and drives them by leading execution across the entire technology stack. Achieving these outcomes requires rapid experimentation, scaling successful experiments, and building infrastructure in phases while guiding a team of highly motivated engineers. The role also owns two platforms-Customer-facing BEx and the internal stakeholder-focused Operation Station. Together, these platforms support multi-million-dollar decisions across the business. Our goal with them is to leverage heuristics, internal stakeholders insights and AI to drive automation of actions. Core new module to be owned by this role is the Attribution Engine which will tie our automation and measurement!

Additionally, this role ensures we are building highly scalable data platforms, intuitive front-end experiences, and reliable workflow automation that enable hundreds of vendors to make better and faster decisions. The Merch Tech Lead is hands-on in guiding engineers, setting technical strategy, championing AI-enabled development, and establishing a culture of rapid experimentation. Shortening feedback loops is critical!

What Success Looks Like

Owns the business outcomes for the team in partnership with Product and Design team members. Outside of business outcomes, significantly contributes to increased BEx adoption, reduced platform issues, and faster time-to-insights for merchants. Owns and evolves the technical architecture for BEx and Merch Plays to improve availability, scalability, and data accuracy. Drives tech decision-making that supports multi-year growth of Merch Tech platforms including planning phased, smart and strategic investment in infrastructure Our users drive multi-million $ decisions on a daily basis. Their experience is most critical to ensure meets a high bar. Examples include measurably improves UI/UX performance: reduced latency, higher data consistency, stronger alerting, and monitoring systems. Ensures high-quality releases through code reviews, technical oversight, and strong engineering standards. Leads the engineering implementation of, automation-driven tooling, new technologies including workflow engineering and AI Collaborates deeply with Product, Analytics, Merch Ops, Brand Management, and Supply Chain to translate business needs into scalable technical solutions. Mentors engineers, develops technical leadership on the team, and fosters a culture of curiosity, accountability, and high ownership.

Key Responsibilities

Own system design, architecture standards, and long-term technical roadmap for BEx and Merch Plays. Guide engineers in implementing scalable data pipelines, workflow automation, and reporting systems. Contributes to the experimentation on team structure and planning activity Drive high reliability and performance, including SLAs, uptime, latency, and data accuracy. Ensure technical solutions have measurable impact on returns reduction, GMV lift, and Lead implementation of automated testing, code quality tools, and AI-driven development workflows. Translate complex technical systems into simple, actionable updates for executives and business partners. Act as a trusted technical advisor in strategic discussions related to merch, brand experience, and data products. Mentor, coach, and support engineers in their growth. Creates and models a team culture of experimentation, speed, and continuous improvement.

Key Metrics You Will Impact

Improved stability and usability that drive measurable increases in engagement. Engineering solutions that influence listing accuracy, content quality, and merchant behaviour. Reduced latency, fewer incidents, stronger observability, faster issue resolution. Faster access to accurate, actionable insights for Merchandising and Brand teams. Improved cycle time, fewer defects, more automated tests, and strong technical standards.

Skills & Experience

6-8+ years of software engineering experience, at least 2 years as team lead with deep expertise in

data platform engineering ,

backend systems , and

front-end application development . Proven ability to design rapid experiments AND/OR scaling up successful experiments nd evolve large-scale distributed platforms. Strong communication with various types of stakeholders Experience as part of a small team, preferably in Indian startups Strong problem-solving skills and ability to work in ambiguity with rapid iteration cycles. Demonstrated success in influencing cross-functional partners, including Product, Analytics, Merch Ops, and executive stakeholders. Prior experience with workflow automation, reporting platforms, or merchant/analytics systems is a plus. Ability to mentor and develop engineers at multiple levels.