Job Description
About the Company:
Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best international talent. Relay helps its clients in majorly following areas: Accounting & Finance, Administration, Operations, Space Planning, Leasing, Data Science, Data Search, Machine Learning and Artificial Intelligence etc. Relay India operates from Ahmedabad and Vadodara offices. The principals and founders of Relay Human Cloud have been focused on delivering high-quality operations in cutting-edge companies for their entire careers.
Job Summary
The Marketo Specialist is responsible for supporting the setup, execution, and ongoing management of the Marketo marketing automation platform. This role focuses on campaign execution, lead management, marketing automation workflows, and performance reporting to support corporate marketing initiatives. Working closely with marketing, sales, IT, and compliance teams, the Marketo Specialist ensures efficient, compliant, and data-driven marketing operations that improve lead engagement and marketing ROI.
Key Responsibilities
Configure, execute, and optimize marketing campaigns, email programs, and nurture workflows in Marketo
Manage lead lifecycle processes including scoring, segmentation, routing, and database hygiene
Develop and maintain automated workflows, triggers, and event-based programs
Monitor campaign performance and generate reports and dashboards to measure effectiveness
Maintain and optimize integration between Marketo and CRM systems (e.G., Salesforce)
Collaborate with marketing and sales teams to align lead management and follow-up processes
Ensure compliance with data privacy regulations including GDPR and CAN-SPAM
Troubleshoot and resolve technical issues related to Marketo campaigns and integrations
Document processes, workflows, and marketing automation best practices
Support training and enablement for marketing team members on Marketo usage
Qualifications
Bachelor’s degree in marketing, Business, Information Technology, or a related field
Minimum 2 years of hands-on experience with Marketo or similar marketing automation platforms
Experience integrating marketing automation platforms with CRM systems (Salesforce preferred)
Strong understanding of lead management, scoring, and nurturing methodologies
Knowledge of email marketing, campaign execution, and marketing analytics
Familiarity with data privacy and compliance requirements (GDPR, CAN-SPAM)
Strong analytical, problem-solving, and communication skills
Ability to manage multiple projects and work effectively in cross-functional teams
Why Join Relay Human Cloud? ✨
Opportunities to work with global clients
Dynamic and collaborative work environment
⚖️ Excellent work-life balance – 5-day workweek
Comprehensive health & accident insurance
Generous paid time off and holidays
️ Complimentary lunches & dinners
Quarterly, Semi-Annual & Annual recognition, rewards, and giveaways
Employee development programs – Communication, Soft Skills, and more
Vibrant cultural events – Fun Fridays, Month-End Celebrations, Sports Tournaments, and Festival celebrations
Excellent Employee Referral Program