Unit Head

JOB DESCRIPTION Role: Unit Head Function: Operations Grade: P4 (Manager) Reports To: Area/Regional Controller People Reporting To UH: Department Managers/ HODs Qualification: Graduate/MBA/PGDBM Experience: 8+ year

Key Accountabilities/Responsibilities

Conducts periodic review of Business with all stakeholders for visibility and corrective measures. Strategies sales plans; Budgeting & control checkpoints Strategise to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention. Responsible for conserving and protecting assets by Managing assets judisiously for higher asset turnover. Ensures Processes adherence & Audit closures. Strategizes to maintain and Improve Service Standards. Leading People. Improve Profitability & Resource Management. Responsible for Store Image. Maintain & build PR and Business Relations.

Competencies / Skills Required: Analysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

Relations Internal: Operations, B&M, Administration & Maintenance, D&L, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams. External: Vendors, Brand Managers, Government departments.