Customer Service Representative

TechSera is a boutique supply chain solutions organization committed to digitizing, optimizing, and building sustainable supply chains. We specialize in solving core industry challenges by integrating technology, data-driven decision-making, and eco-conscious strategies to create agile and future-ready supply chain networks. With our deep domain expertise, we apply lean principles and best-practice warehouse automation to optimize picking, packing, and sorting processes.

Currently, we are looking for enthusiastic professionals for the CSR position.

Work location: Bangalore

Experience: 1-2 Years

Essential Duties and Responsibilities 1. Maintain one-on-one customer relations 2. Manage tight deadlines and changing priorities 3. Follow all customer requirements per their documentation, e-mail, or phone correspondence 4. Responsible for accurate documentation and data entry tasks 5. Should be open to work in the US shift/Night shift

Qualifications / Skills CSR or related experience (office, telemarketing, or similar) Preference will be given to candidates who have handled

Technical Support

responsibilities A computer Science background is preferred. Must possess excellent verbal and written skills. Excellent computer skills Data entry skills Microsoft Office Products – Excel, Word, Outlook Ability to multitask & be organized in a fast-paced environment. Must be flexible with work schedule. Willingness to learn other software systems.