Technical Support Engineer - IT Infrastructure Services (Blended Voice Process)

Experience required - 0.8 to 2 years

Job description

- Should have attended regular school/college with 10+2+3 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification. - Good understanding of computer systems, mobile devices and other tech products. - Ability to diagnose and troubleshoot basic technical issues. - Fresher or has a work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. - Ability to provide step-by-step technical help, both written and verbal. - Experience with solving computer related problems. - Experience working with company escalation policy.

Role: Technical Support - Voice/ Blended

Client is: A Fortune 500 Global IT Services & Consulting Company

Employment Type: Full Time, Permanent

Role Category: Voice / Blended