Quality Head - Pune

About us:

Manipal Hospitals is one of India’s most trusted healthcare brands, catering to over 7 million patients annually. With a strong presence across 49 hospitals in 24 cities, a workforce of 34,000+ employees, and a network of 11,600+ doctors, we are committed to clinical excellence and innovation.

About the Role:

We’re looking for a detail-oriented and process-driven professional to join our Quality Management team for the role of Unit Quality Head. This role plays a key part in ensuring the implementation and maintenance of quality standards, supporting audits, accreditation processes, and continuous improvement initiatives across the hospital.

Role: Unit Quality Head

Department: Quality

Location: Manipal / Sahyadri Hospitals - Pune (Hadapsar, Kasba Peth)

What You’ll Do:

- Ensure successful completion of internal audits, cross audits, and corporate audits, and ensure timely closure of all identified deficiencies. - Oversee timely collection and submission of quality improvement data, ensuring accuracy and reliability. - Drive quality improvement projects, mock drills, and committee meetings, ensuring they are carried out with precision and effectiveness. - Develop and maintain SOPs, manuals, policies, procedures, and ensure proper document control of forms and formats. - Work closely with the Unit Leadership Team to implement and monitor quality standards across the hospital. - Identify documentation requirements and prepare them within 15 days of identification, coordinating with NABH secretariat for accreditation processes. - Support hospital-wide quality initiatives and ensure compliance with regulatory requirements.

What We’re Looking For:

- Graduate in any discipline along with MBA/MHA (Masters in Hospital Administration) or equivalent. - 4–6 years of experience in the quality department, preferably within a hospital or healthcare environment. - Hands-on experience with audits, accreditation processes (NABH preferred), and quality improvement initiatives. - Strong understanding of documentation management, data collection, and reporting. - Excellent communication, coordination, and problem-solving skills. - Ability to work in a structured environment and handle multiple tasks with precision.

What You’ll Get:

- Competitive compensation aligned to experience. - Opportunity to work with one of India’s leading healthcare networks. - Exposure to structured quality management systems and accreditation processes. - A collaborative, patient-centric, and learning-oriented work environment.

Interested candidates can apply through:

Career | Manipal Hospitals or send your resume to: ayushman.behera@manipalhospitals.com