Assistant Manager - Payroll (Australia)

About Company: Manpower Group India is a global leader in innovative workforce solutions. It offers comprehensive Workforce Management - Recruitment Process Outsourcing (RPO), IT and Non-IT Staffing Solutions, Permanent Recruitment, Career Management and Transition and Leadership Training C Development. Our HR Solutions support organizations in meeting critical talent needs. We endeavor to be a catalyst to our clients and candidates in helping them succeed in the transforming world of work.

Role Overview: We are seeking an experienced professional to join our Shared Services team specializing in OTC (Order to Cash) processes with a specific focus on Payroll. The ideal candidate will be responsible for overseeing the end-to-end payroll processing for our organization, ensuring timely and accurate payroll administration, compliance, and effective management of employee accounts within the OTC domain.

Key Responsibilities: Manage and process payroll-related transactions within the OTC cycle in a timely and accurate manner. Ensure accurate payroll processing, including employee compensation, deductions, taxes, and benefit administration. Lead, guide, and mentor a team of payroll professionals to ensure smooth payroll operations and focus on continuous improvement. Collaborate with cross-functional teams including HR, finance, and customer service to ensure smooth payroll operations. Address and resolve payroll discrepancies, employee inquiries regarding payroll issues, and ensure prompt and effective solutions. Monitor and review team performance to ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) related to payroll processing. Assist in the development of training programs to enhance payroll knowledge and team efficiency. Ensure compliance with internal payroll policies and external regulations (e.g., tax laws, labor laws) during payroll processing. Prepare and maintain payroll documentation, reports, and records for audits and regulatory requirements. Assist with month-end and year-end closing activities related to payroll and taxes. Continuously identify areas for process improvement and implement best practices to enhance payroll accuracy and efficiency. Support payroll audits and ensure compliance with all organizational standards and external audits. Work within a shared service environment, ensuring team targets and service objectives related to payroll are met.

Required Skills and Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Minimum of 5-G years of experience OTC payroll processes, with a specific focus on payroll administration and payroll-related billing. Solid understanding of payroll processing, taxation, employee compensation, and related OTC functions. Experience in managing or leading a payroll team within a shared services environment. Strong leadership skills with the ability to motivate and develop payroll team members. Knowledge of ERP systems (e.g., SAP, Oracle) and payroll management platforms. Attention to detail and excellent problem-solving skills in payroll-related tasks. Ability to work collaboratively with cross-functional teams (HR, Finance, etc.) to ensure payroll accuracy. Excellent communication skills, both written and verbal, with the ability to handle employee inquiries effectively. Ability to manage multiple payroll-related tasks and meet deadlines in a fast-paced environment. Should be comfortable working IST 4 AM to 1 PM shift.