Job Description
Roles and responsibilities :
We are looking for Admission / Academic Counsellors who can guide prospective learners through their decision-making journey, understand their career goals, and help them choose the right program. This role is critical in ensuring a smooth admission experience while maintaining high enrollment quality.
● Counsel prospective students and parents via calls, video calls
● Understand learner profiles, career aspirations, and recommend suitable programs
● Explain course structure, outcomes, fees, financing options, and placement support
● Follow up with leads, nurture prospects, and close enrollments within defined timelines
● Maintain accurate records on CRM and ensure timely updates
● Collaborate with admissions, and operations teams to ensure a seamless experience
● Meet and exceed daily, monthly enrollment targets
● Handle queries and objections with empathy and clarity Eligibility & Skills
● Graduate in any discipline
● Proficiency in one out of Tamil, Telugu, Hindi is preferred (spoken fluency required)
● English communication MUST be excellent
● Minimum 2 years of experience in academic counselling, inside sales is preferred
● Target-driven mindset with a learner-first approach
● Comfortable working 6 days a week in a fast-paced environment
● Basic CRM knowledge and MS Office/Google Workspace proficiency
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Job Details
Posted Date:
March 1, 2026
Job Type:
Arts and Entertainment
Location:
India
Company:
upGrad
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.