Architect - High Scale CRM

We are seeking a top-tier Staff or Principal-level Software Engineer to lead the technical evolution of a core sync infrastructure. This system is the backbone of a high-throughput data engine, responsible for the seamless, bi-directional flow of data between our platform and the world’s leading CRMs:

Salesforce, ServiceNow, and Microsoft Dynamics 365. This is not a typical backend role. We are looking for a specialist who can navigate the unique constraints of CRM APIs at a scale of over

1 billion requests per day .

What You'll Do: Architectural Hardening:

Audit, design, and optimize our bi-directional sync engine to improve sub-second latency and ensure horizontal scalability across heterogeneous CRM environments. CRM Systems Engineering:

Direct the implementation of advanced patterns for Salesforce (Bulk 2.0/Streaming), ServiceNow, and Dynamics 365 (Dataverse). You will be expected to engineer around aggressive API governor limits and complex throttling behaviors. High-Concurrency Conflict Resolution:

Design and implement sophisticated distributed logic (e.g., Vector Clocks or semantic reconciliation) to resolve "split-brain" scenarios in a high-volume, multi-master sync environment. Event-Driven Resilience:

Evolve our Change Data Capture (CDC) and message-driven pipelines (Kafka/Pulsar) to ensure zero data loss and "self-healing" capabilities during third-party CRM outages. Data Integrity & Anti-Entropy:

Implement and refine automated reconciliation workers to proactively detect and repair data drift between our platform and the connected CRMs.

Who You Are: A Proven Architect:

You have 10+ years of engineering excellence with a track record of architecting mission-critical distributed systems at "Tier-1" enterprise scale. A CRM API Master:

You possess expert-level, hands-on knowledge of the internals of Salesforce, ServiceNow, and Microsoft Dynamics APIs. You've felt the pain of their governor limits and know how to build around them. A High-Throughput Expert:

You have deep, practical proficiency with Kafka, Redis, and distributed databases (PostgreSQL, MySQL) for building high-scale infrastructure. A Language Master:

You have mastery of

Go (Golang)

or

Ruby , with a strong emphasis on performance tuning and memory management.

Go experience is highly preferred. The "Battle-Scarred" Engineer:

You have previously built sync engines from the ground up and have a visceral understanding of how they fail at scale. You provide a "technical North Star" for the team through your code and architectural vision. An Elite IC:

You prefer to lead and influence through technical excellence, without the overhead of people management.

If this sounds like you, we'd love to talk.