Tele calling - Service Reminders

Company Description VOIZ is a tele-jobs marketplace that connects companies with skilled professionals for remote work opportunities. We provide a fully outsourced model for small, medium, and large businesses to meet their tele-calling and customer engagement needs. With a network of 25,000 active work-from-home agents, VOIZ has successfully partnered with over 300 clients since its inception. Our platform ensures efficient and reliable service delivery tailored to client requirements.

Role Description This is a full-time remote role for Tele Calling - Service Reminders at VOIZ. The role involves contacting customers to provide timely service reminders, managing follow-ups, and addressing customer queries professionally. The selected candidate will maintain accurate call records, ensure adherence to designated scripts, and create a positive customer experience through effective communication and problem-solving.

Qualifications Excellent verbal communication and active listening skills Proficiency in English and Kannada Interpersonal skills, with the ability to build rapport and handle customer interactions professionally Basic computer skills, including data entry and familiarity with CRM systems Organizational and time management skills for managing calls and follow-ups efficiently Ability to work remotely with minimal supervision and meet performance targets Prior experience in tele-calling, customer service, or a similar role is beneficial

Week-offs : 1/Rotational Salary : INR 16,000 - 17,000 Per month Need Immediate Joiners!!!