Human Resources Business Partner

Job Purpose The incumbent will act as a strategic HR Business Partner for the Pizza Hut business across Karnataka and Kerala markets. The role will be responsible for driving end-to-end HR strategy and operations for assigned stores, ensuring strong people practices that enable business growth, operational excellence, and workforce stability.

The position requires leading workforce planning, high-volume talent acquisition, employee engagement, statutory compliance, and partnering closely with Operations leadership to deliver business objectives across a geographically dispersed QSR environment.

Key Responsibilities Serve as the HR Business Partner for assigned Pizza Hut stores across Karnataka and Kerala, driving the regional people agenda in alignment with business strategy. Lead strategic manpower planning and end-to-end bulk hiring for frontline and store-level roles, ensuring timely closures and optimal staffing levels. Partner with Regional Business Heads, Area Coaches, and Store Leaders to forecast workforce needs, manage productivity ratios, and control manpower costs. Oversee seamless onboarding, documentation, and induction processes across multiple store locations. Drive the complete employee lifecycle management including confirmations, promotions, transfers, succession planning, exits, and structured attrition control initiatives. Lead employee engagement, retention strategies, and culture-building initiatives to enhance workforce morale and reduce frontline attrition. Provide guidance on employee relations matters including grievance handling, disciplinary processes, and policy adherence while ensuring minimal business disruption. Ensure full statutory and labour law compliance applicable to QSR operations across Karnataka and Kerala. Review and analyze HR MIS, dashboards, productivity metrics, and attrition reports; present data-driven insights and recommendations to regional leadership. Collaborate with Payroll, L&D, Talent Acquisition, and Corporate HR teams to ensure seamless HR operations and governance. Support organizational change management initiatives, talent development, and succession planning aligned with regional growth priorities.

Key Requirements 8-12 years (for Manager) with strong HRBP exposure in multi-unit operations. Mandatory experience in the QSR industry, retail, or high-volume frontline workforce environment. Proven track record in bulk hiring, workforce planning, and managing geographically dispersed store operations. Strong hands-on experience in HR operations, employee relations, and statutory compliance. Demonstrated ability to influence business leaders and drive people strategy in a fast-paced, dynamic environment. Strong analytical, stakeholder management, and communication skills. Willingness to travel extensively across Karnataka and Kerala.