Platform Engineer

About the Job: Smarsh is looking for a curious Platform Engineer (who codes!) to join our Fabric Weaver group. Fabric teams at Smarsh combine software and systems engineering to build and run products that equip our engineering teams with secure tools and infrastructure to do their best work. We are looking for someone who can build CIAM systems that engineers love to work with. In this role, you will play a key part in shaping the future of our platform by developing tooling and providing hands-on technical expertise to design, deploy, and optimize our services in a compliant and cost-effective way in the cloud. The ideal candidate will have a programming background in a cloud environment, a strong understanding of cloud automation, User Access Management, Observability, and security best practices, as well as the ability to collaborate effectively with cross-functional teams.

About the team : The Weaver team builds and manages the Central CIAM used by all product teams on the Smarsh platform. It provides "as a Product" that enable our product teams to manage customer

identities, authentication, and access to websites, mobile apps, APIs

Roles & Responsibilities Develop and analyze various business and technical scenarios to drive the highest levels of executive decision-making around Weaver resources. Drive consensus and decisions with stakeholders. Develop and implement automation for User Access Management Develop and implement automation to provision, configure, deploy, and monitor Weaver Components Create reusable integrations for third-party tools (e.g., CI/CD systems, monitoring platforms, container registries and many more) to consolidate workflows. Communicate risks and progress in a timely manner to reporting supervisor Ensure efficient resource utilization and continuously improve processes leveraging automation and internal tools resulting in enhanced Product delivery, maturity, and scalability. Support the features delivered by debugging and creating RCA for production issues and subsequently work towards short term and long-term fix On-Call Rotation: Participate in an on-call rotation to provide 24/7 support for critical systems.

Required Experience/Skills Professional degree in Computer Science from a reputed college with consistent academic record. 4-6 years of professional experience in DevOps or software engineering roles, with a focus on configuring, deploying, and maintaining Kubernetes in AWS Strong understanding of Customer Identity and Access Management (CIAM), OAuth 2.0 flows,SAML, JWT, SSO Hands-on experience on Keycloak, Realms configuration, User Federation, Strong proficiency in infrastructure as code (IaC) using Terraform, AWS CloudFormation, or similar tools. Experience with scripting and automation using languages such as Python Experience with CI/CD pipelines and automation tools such as Jenkins Experience with teams having delivered observability and telemetry tools and practices, such as Prometheus, Grafana, ELK stack, distributed tracing, and performance monitoring. Experience with cloud-native tools such as Istio, Argo CD, ExternalSecrets Operator, Keda, Karpenter, etc Understanding SRE principles includes monitoring, alerting, error budgets, fault analysis, and automation. Excellent problem-solving skills and attention to detail.