Employee Welfare Officer

About Us : Kauvery Group of Hospitals launched its first hospital more than two decades ago. The founders of Kauvery Hospital were determined on creating world-class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bedded hospital in Trichy, with a single-minded focus on offering the best-in-class healthcare, with a personal touch. This was a very new concept in a tier 2 city like Trichy which lacked a tertiary care hospital at the time. Today, Kauvery is a multi-specialty hospital chain with 2250+ beds in six locations including Trichy, Chennai, Salem, Hosur, Tirunelveli and Bengaluru. With twelve hospitals and a workforce of over 8000+, Kauvery’s mission is to provide exemplary secondary and tertiary care Our Vision To be the most respected and trusted healthcare provider Our Mission To make great healthcare affordable Our Values Continual Improvement Heartfelt Personal Touch Ethical Empathetic Care Real Accountability Service Excellence

Job Opening: Employee Welfare Officer (EWO) Organization:

Kauvery Hospital Location:

Tiruchirappalli Employment Type:

Full-Time

Role Overview Kauvery Hospital, Trichy is seeking a dedicated and neutral Employee Welfare Officer (EWO) to strengthen workforce trust, ensure psychological safety, and proactively manage employee concerns across hospital operations. This is a governance-aligned role that operates independently of unit HR and department leadership to preserve neutrality, credibility, and confidentiality within a high-care, patient-centric environment.

Key Responsibilities 1. Workforce Engagement (Primary Responsibility) Conduct daily structured floor rounds across clinical and non-clinical departments Engage doctors, nurses, paramedical staff, and support teams in trust-based conversations Identify morale concerns, burnout indicators, and disengagement risks Act as a safe and confidential point of contact 2. Concern Management & Resolution Document employee concerns in a structured case tracking system Categorize issues by severity and risk level Independently resolve minor issues such as: Policy clarifications Interpersonal misunderstandings Work environment concerns Escalate serious matters (misconduct, harassment, ethical concerns, safety risks) directly to Corporate Governance 3. Governance & Compliance Escalation Ensure timely escalation of compliance-sensitive issues Maintain strict confidentiality and whistleblower protection Preserve documented audit trails for governance review 4. Workforce Intelligence & Reporting Submit weekly dashboards highlighting: Emerging employee risk themes Departmental stress hotspots Attrition predictors Leadership effectiveness signals Culture and morale trends Reports must be objective, data-driven, and insight-oriented.

Candidate Profile We are looking for professionals who demonstrate: High emotional intelligence and empathy Exceptional listening skills Strong conflict navigation capability High ethical standards and confidentiality judgment Ability to work within a high-pressure healthcare environment Strong documentation and analytical reporting skills Neutral and unbiased decision-making ability

Preferred Experience Background in Employee Relations, Industrial Relations, Healthcare HR, Compliance, or Governance Experience in hospital or large workforce environments preferred Exposure to workforce risk monitoring and culture assessment is an advantage

Why Join Kauvery Hospital – Trichy This is a high-trust, high-impact role directly contributing to: Employee well-being Burnout risk mitigation Organizational stability Leadership accountability Strengthening hospital culture You will play a vital role in ensuring that those who care for patients feel heard, supported, and protected.