Customer Care Executive

Company Description Ayuvya Ayurveda is committed to offering genuine and versatile Ayurvedic products that are cruelty-free, sustainable, and chemical-free. Our products are carefully curated by Ayurvedic Acharyas to deliver an authentic Ayurvedic experience. At Ayuvya, we prioritize quality and care in every product to ensure customer satisfaction. We aim to revolutionize the perception of Ayurveda in contemporary times by blending tradition with modern living.

Role Description This is a full-time, on-site role for a Customer Care Executive based in South Delhi. The Customer Care Executive will be responsible for handling inquiries, providing exceptional customer support, and ensuring a high level of customer satisfaction. Day-to-day responsibilities include addressing customer concerns promptly, maintaining records of interactions, and assisting in sales-related queries to provide a seamless customer experience.

Qualifications Proficiency in Customer Support, Customer Satisfaction, and Customer Service Excellent Communication skills to interact effectively with customers Basic understanding and application of Sales techniques Strong problem-solving and interpersonal skills Ability to work effectively in a team and independently Bachelor's degree or equivalent professional experience is preferred Experience in healthcare or wellness industries is an added advantage