Order-to-Cash & Bank Operations Specialist

Finance: Order to Cash (O2C) & Bank Operations

Location: Anangpur, Faridabad Budget: 7 LPA Experience: 4–7 years of experience in Order-to-Cash / Accounts Receivable, collections, and cash application Education: Bachelor’s degree in Commerce, Accounting, Finance, or related field Language: English – Proficient (written & spoken) Qualifications: Strong understanding of AR processes, collections, DSO, deductions, and cash application Subject Matter Expertise: O2C lifecycle, AR controls, GST/VAT basics, audit support, liquidity concepts Practical Skills: Strong analytical skills, attention to detail, customer communication, dispute resolution Technical Skills: ERP systems (e.G., SAP), MS Excel, bank interfaces, AR reporting tools

Purpose of the position The E2E O2C Specialist is responsible for end-to-end ownership of the Order-to-Cash (O2C) process and Bank Operations workstream for Malaysia subsidiaries within the Shared Services Center in India. The role ensures accurate customer invoicing, effective receivables and collections management, timely cash application, and reliable bank operations, while complying with internal controls and local tax regulations (GST/VAT). This position plays a critical role in driving healthy cash flow, optimizing DSO and liquidity, resolving customer deductions, and maintaining strong customer relationships, while supporting audits, reporting, and continuous process improvement.

SOCPE OF RESPOSIBILITY Accounts Receivable (O2C)

- Perform accurate and timely customer invoicing

- Maintain customer accounts and statements

- Monitor and analyze AR ageing

Collections & DSO Management

- Perform proactive collection activities

- Follow up on overdue receivables

- Drive reduction in Days Sales Outstanding (DSO)

Deduction Management

- Analyze and resolve customer deductions

- Coordinate with sales, pricing, and business teams

- Ensure timely closure of disputes

Cash Application

- Perform daily cash application activities

- Accurately allocate customer receipts

- Investigate and clear unapplied/unidentified cash

Bank Operations

- Retrieve and review daily bank statements

- Monitor bank interfaces and postings

- Coordinate with treasury/IT to resolve interface issues

AR-side Tax Compliance

- Validate GST/VAT on customer invoices

- Ensure correct tax codes and postings

- Support tax clarifications and adjustments

Liquidity & Cash Forecast Support

- Provide AR and cash inputs for liquidity planning

- Support short-term cash flow forecasting

Reporting & Compliance

- Prepare O2C reports (AR ageing, DSO, collections, cash)

- Maintain documentation for internal controls

Audit Support

- Support internal and external audits

- Provide AR, cash, and bank-related schedules

- Support closure of audit findings

Process Improvement

- Identify O2C and bank operations process gaps

- Support transition, stabilization, and automation initiatives

Interested candidate can share cv at below email id:

asaini_extern@phoenixcontact.co.in;

nishu.yadav@phoenixcontact.co.in