Senior Manager - Culture & Change Management

Objective-

To drive a cohesive and inclusive organizational culture, enhance employee engagement, and lead strategic internal communication initiatives that support change management and business transformation.

Key Responsibilities: 1. Culture Strategy & Alignment Develop and implement culture-building initiatives that reflect the company’s mission, values, and strategic goals. Collaborate with cross-functional teams to embed cultural values into recruitment, onboarding, performance management, and recognition programs. Conduct regular culture assessments, pulse surveys, and feedback sessions to monitor cultural health and identify areas for improvement. Organize and lead cultural events, campaigns, and storytelling initiatives that celebrate diversity, inclusion, and employee contributions. 2. Change Communication Strategy Design communication plans that support organizational updates Create clear, empathetic, and engaging content for internal channels such as emails, workplace and town halls. Partner with HRBP’s to tailor communication strategies for different employee groups and ensure consistent messaging. Monitor employee sentiment and feedback during change initiatives and adjust communication approaches accordingly. 3. Employee Engagement & Experience Design initiatives that enhance employee engagement, morale, and connection to the company’s value. Facilitate two-way communication channels to encourage employee voice and feedback. Support leadership in delivering transparent and inspiring messages that build trust and alignment. (CEO and CXO desk) Track engagement metrics and provide actionable insights to leadership for continuous improvement. 4. Stakeholder Collaboration Work closely Group Internal Communications, and other departments like PR to ensure alignment of messaging and cultural goals. Support cross-functional teams in managing change-related communication and employee readiness. Qualifications: Graduate or postgraduate degree from a recognized university Minimum 8+ years of experience in internal communications, employee engagement, or Organisation development. Excellent communication skills, strong writing, storytelling, and interpersonal communication skills. Ability to influence and collaborate across all levels of the organization.

Preferred Skills: Familiarity with aviation industry dynamics and operational environments. Certification in change management or organizational development (e.g., Prosci, Kotter). Experience with employee engagement platforms, intranet tools, and communication analytics. Creative mindset with a passion for building inclusive and high-performing cultures.