M365 Engineer

Job Description Senior Automation Engineer – Microsoft 365 (Engineering-Focused) Location Hyderabad, India Experience 6–9 years (strong engineering depth preferred over years)

Role Overview The

Senior Automation Engineer – Microsoft 365

is a

hands-on engineering role

responsible for designing, building, and maintaining

scalable automation platforms and tooling

for Microsoft 365 operations. This role goes beyond scripting and supports automation. The engineer will

develop production-grade automation solutions , integrate with Microsoft 365 and enterprise systems using APIs, manage data through SQL, and apply software engineering best practices. M365 SME knowledge is required primarily to

design intelligent, resilient automation , not to perform routine support.

Core Responsibilities Automation Engineering & Solution Development (Primary Focus – ~70%) Design and develop

enterprise-grade automation solutions

for Microsoft 365 operations. Build

PowerShell frameworks and modules

with: Modular design Error handling, logging, retry mechanisms Secure credential management Develop

automation services and tools

using: Visual Studio / .NET (C# preferred) RESTful services and API-driven architecture Integrate automation with: Microsoft Graph API Exchange Online, SharePoint Online, Teams APIs Azure AD / Entra ID endpoints Design and manage

SQL tables

to support automation: Schema design and optimization Stored procedures and complex queries Audit, telemetry, and reporting data Implement

self-healing and event-driven automation

for common M365 operational failures. Apply

secure coding, performance, and scalability best practices

to all solutions.

Platform Engineering & Operational Automation Build reusable

automation platforms , not one-off scripts. Design automation for: User lifecycle management License optimization and compliance Security and access governance Configuration drift detection and remediation Integrate automation with: ITSM platforms (e.g., ServiceNow) Monitoring and alerting systems Enable

CI/CD pipelines

for automation code (versioning, testing, release management).

Microsoft 365 Technical Domain (Contextual, Not Helpdesk) Act as a

deep technical advisor

on M365 internals to ensure automation aligns with platform behavior and limits. Provide

engineering-level troubleshooting

for automation failures related to M365 services. Perform root cause analysis where platform behavior impacts automation outcomes. Stay current with Microsoft 365 architectural changes that may affect automation design.

Engineering Standards & Leadership Establish

coding standards, design patterns, and review processes

for automation development. Maintain

technical documentation, architecture diagrams, and runbooks . Mentor junior engineers in: Automation design PowerShell and .NET engineering API-driven development Collaborate with security, compliance, and platform teams to align automation with enterprise standards.

Required Technical Skills Mandatory Strong software engineering background with

hands-on development experience . Advanced

PowerShell

expertise (modules, classes, REST integrations). Development experience using

Visual Studio (.NET / C#) . Strong

SQL Server

skills: Database design Performance tuning Stored procedures and reporting Deep experience with: Microsoft Graph API RESTful API integration and authentication (OAuth, app registrations) Strong understanding of: Identity and access management Cloud service limits, throttling, and resiliency design

Preferred to Have Azure Functions, Logic Apps, or Azure Automation Power Platform integration (Power Automate, Power Apps) Experience building internal engineering tools or platforms Microsoft or Azure certifications

Soft Skills & Engineering Mindset Engineering-first mindset with focus on

scalability and maintainability Ability to convert operational pain points into

well-architected automation Strong analytical and system-thinking skills Clear technical communication and documentation ability Ownership mindset – drives solutions end-to-end

What This Role Is Not Not a ticket-driven M365 admin role Not limited to basic scripting Not focused on day-to-day user support