Operations Intern ( Bangalore) - Paid Internship

About the company:-

Newton School of Technology (NST) is a new-age institution redefining technical education in India. Founded by IIT alumni, NST offers a 4-year B.Tech in Computer Science and AI, focused on hands-on learning and deep industry integration. Within two years, over 93% of students have secured paid internships with companies like Razorpay, SarvamAI, and DRDO, along with global exposure through tech treks to Singapore and Silicon Valley. Led by a distinguished faculty comprising ICPC World Finalists and ex-professionals from ISRO, Microsoft, MakeMyTrip, and several other leading tech organizations, NST is building a scalable, high-impact model that produces industry-ready talent for the world’s most advanced technology roles.

About the Role

As a Student Engagement Intern at Newton School of Technology, you will play a vital role in driving the admissions process by engaging with prospective students and their parents. You’ll be responsible for lead qualification, follow-ups, and ensuring that every interaction delivers a strong, positive impression of NST. This role is ideal for individuals with strong communication skills, a people-first approach, and a desire to gain hands-on experience in sales and admissions operations.

Key Responsibilities-

- Reach out to potential students via phone to provide detailed information about NST programs. - Conduct follow-up calls to nurture leads and ensure conversions through personalized guidance. - Qualify leads based on defined criteria and share insights with the counsellor or admissions team. - Maintain accurate and updated records of all communications and lead statuses in CRM tools. - Collaborate with the marketing and admissions teams to refine outreach and conversion strategies. - Address student queries professionally, ensuring clear communication and timely resolution. - Support in scripting FAQs, call templates, and communication workflows. - Track and monitor attendance for scheduled sessions, webinar, and workshops. - Organize and conduct campus tours for prospective students and parents. - Maintain accurate records of attendance, visitor logs, and communication.

Requirements-

- Currently pursuing or recently completed a Bachelor’s degree in any discipline. - Excellent verbal and written communication skills in English and at least one local language. - Comfortable making a high volume of calls and managing follow-ups efficiently. - Proficient in Google Workspace, MS Excel, and familiar with CRM tools (preferred). - Strong organizational and time-management skills with attention to detail.

Skills & Attributes-

- Strong interpersonal and persuasion skills with empathy and patience. - Confident, proactive, and able to handle rejection gracefully. - Data-driven and detail-oriented in tracking and reporting performance. - Goal-oriented mindset with ownership of assigned leads and outcomes. - Fast learner with a positive attitude, adaptable to dynamic environments. - Team player with a professional and customer-first approach.

Benefits-

- Hands-on exposure to pre-sales, admissions, and customer engagement workflows. - Opportunity to work closely with admissions, marketing, and operations teams. - Learn CRM-based sales tracking and data-driven lead management. - Certificate of Internship Completion.