Analyst, Digibank Technology Specialist, Technology & Operations

Job Description - Analyst, Digibank Technology Specialist, Technology & Operations (WD80478)

Job Description

Analyst, Digibank Technology Specialist, Technology & Operations - ( WD80478 )

Business Function DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Responsibilities

Responsible for both country initiative and Regional projects under Digibank

Support BAU / Production for Digibank and its surrounding systems

Support Project for new Digital initiatives and also BAU enhancement

Manage communication with Business, other Tech, and also vendor

Able to handle multiple projects, identify business process, lead gathering the requirements and lead testing till deliverable

Manage contract agreement with some partners

Involve in conducting Production maintenance, issue tracking and coordinating issue resolution with various teams for all digibank ecosystem

Has a role in production support for Digibank and subsystems, including issue investigation, bug fixing, changes management, security and audit compliance, manage communication with Regional Tech, other Local IT, Business Users, and Vendors.

Involve in Project Management to manage CBG Digital Channel Projects and Initiatives, and also BAU enhancements.

Requirements

Graduate from reputable University with Information Technology background is preferable

Experience in managing project around 5 years, preferable in banking industry

Experience in handling project related Core banking system, preferable Finacle application

Good knowledge on retails and treasures products

Have effective communication skills

Team oriented and good interpersonal skill

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