IT Project Manager

Key Responsibilities Identify stakeholders and analyze their needs.

Conduct risk assessment and draft mitigation plans.

Team Coordination Facilitate communication among technical and non-technical team members.

Manage routine meetings such as daily stand-ups, sprint planning, and retrospectives.

Ensure optimal resource allocation.

Monitoring and Control Track project progress against set milestones.

Identify bottlenecks and emerging issues.

Create regular status reports for management.

Ensure quality assurance and testing meet standards.

Documentation and Compliance Maintain comprehensive and up-to-date project documentation.

Ensure compliance with IT governance and security policies.

Prepare user manuals and training materials.

Monitor project expenses and variances against budget.

Procure software, hardware, or services.

Maintain regular communication with business and end users.

Manage stakeholder expectations of deliverables.

Facilitate user acceptance testing (UAT).

Handle escalations and conflict resolution.

Qualifications Minimum Bachelors in Computer Engineering, Information Systems, Management, or related field.

Certifications in project management (PMP, CAPM, Scrum Master) are a plus.

ITIL Foundation or equivalent certification preferred.

1-3 years of experience in IT or project coordination.

Relevant experience as Business Analyst, Systems Analyst, or IT Support.

Involved in implementing IT systems, software development, or digital transformation.

Proficient in Microsoft Project, Jira, Trello, or Asana.

Familiar with dashboard reporting.

Advanced Microsoft Excel for tracking and reporting.

PowerPoint for stakeholder presentations.

Visio or Lucidchart for process mapping.

Strong presentation skills in front of senior management.

Writing skills for technical documentation and business requirements.

Active listening and facilitation abilities.

Ability to lead a team without direct authority.

Comfortable working in a fast‑paced environment.

Team player with cross‑functional collaboration skills.

Continuous learner keeping up with technology trends.

Ethical with confidentiality of company information.

Availability for overtime and weekend work if required.

Background check and clean reference check.

Willingness to travel for project implementation across locations.

Benefits BPJSTK and Health coverage.

Application Process Your application will include the following questions:

Berapa tahun pengalaman kerjamu di bidang manajemen proyek?

Berapa tahun pengalaman kerjamu sebagai koordinator proyek?

Berapa gaji bulanan yang kamu inginkan?

Kualifikasi mana yang kamu miliki?

How many years' experience do you have as an Information Technology Project Manager?

Apakah kamu berpengalaman bekerja dalam scrum agile team?

Berapa tahun pengalaman kerjamu di bidang perencanaan dan penjadwalan proyek?

Berapa tahun pengalaman kerjamu di bidang pengembangan software?

PT. Sarana Pactindo (PAC) is a company that offers technology services for banking with comprehensive digital banking solutions.

Established in 2012 with a focus on recurring business, PT. Sarana Pactindo offers one‑stop services across various retail and banking applications such as Internet Banking, Mobile Banking, Billing System, Call Center System and many more.

Our goal is to provide high‑quality operational services efficiently.

We aim to be the largest "Everything as a Service" provider in Indonesia.

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