IT Support - ITSUP

PT. Soltech Data Indonesia is a company that focus on IT Outsources and Managed Service Provider. The ultimate benefit of a managed services provider is its ability to lower business costs. By providing the required IT services, our experienced team provides a more economical alternative to companies seeking IT solutions. Job Description

Provide technical support to staff members via phone, email, and in-person Perform hardware and software installations, upgrades, and maintenance Troubleshoot and resolve technical problems with computers, printers, and other hardware devices Maintain accurate documentation of IT assets, inventory, and maintenance logs Assist in network administration tasks, such as setting up user accounts and permissions Collaborate with other IT team members to provide solutions and resolve issues Research and recommend new hardware and software solutions to improve efficiency and productivity Stay up-to-date with the latest developments in technology and IT best practices Qualifications

Graduated, min SMKmajoring in Computer or Computer and Network Engineering 2+ years of experience in IT support or related field Logical, meticulous, analytical anda good problem solver Ready to work overtime and outdoor Experience with Windows and Mac operating systems, Microsoft Office Suite, and basic networking Excellent communication and problem-solving skills Ability to work independently and as part of a team Strong attention to detail and ability to prioritize tasks Willingness to learn new technologies and skills Understand router (mikrotik), switch, IP, DNS (preferred) Additional Information

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