Fraud Analyst (Anti-Fraud Operation Center) for IT Company

We are looking for detail-oriented and driven individuals to strengthen our Anti-Fraud Operation Center. This role is suitable for junior professionals and fresh graduates who are eager to build a career in fraud monitoring and risk operations.

Key Responsibilities

Monitor and triage fraud alerts using the Fraud Detection System (FDS).

Conduct initial validation and preliminary investigations of suspicious transactions.

Review transaction patterns and customer activity to assess fraud risk.

Prepare daily shift reports and provide initial fraud prevention recommendations.

Escalate complex or high-risk cases to Tier 2 in accordance with SOP.

Ensure compliance with internal procedures and strict data confidentiality standards.

Qualifications

Diploma or Bachelor’s Degree in Finance, Accounting, Management, Information Systems, or related field.

Fresh graduates are welcome to apply (Junior Analyst level).

Experience (internship or full-time) in Anti-Fraud, Risk Management, Trust & Safety, or Transaction Monitoring is a plus.

Strong attention to detail and structured problem-solving skills.

Basic understanding of fraud detection systems and banking/financial transactions.

Willing to work in a 24/7 shift-based environment in South Jakarta.

High integrity and strong sense of responsibility.

We are seeking experienced fraud professionals to manage complex investigations and enhance our fraud prevention strategy.

Key Responsibilities

Analyze complex fraud cases escalated from Tier 1.

Conduct in-depth investigations, including root cause analysis and transaction tracing.

Identify fraud patterns, schemes, and emerging modus operandi.

Prepare comprehensive investigation reports with mitigation recommendations.

Provide input for Fraud Detection System (FDS) rule enhancement and anti-fraud strategies.

Coordinate with internal and external stakeholders (Risk, Compliance, Legal, Regulators).

Mentor and guide Tier 1 analysts.

Qualifications

Bachelor’s Degree in Finance, Accounting, Information Systems, Risk Management, or related field.

Minimum 1 year of experience

in Anti-Fraud, Risk Management, Trust & Safety, or Transaction Monitoring (preferably from Banking, Fintech, or E-commerce industries).

Ability to independently process and analyze data (basic to intermediate SQL and Advanced Excel/Pivot Table).

Strong analytical and root cause analysis capability.

Knowledge of regulatory and compliance frameworks (OJK, BI, and anti-fraud standards).

Experience with Fraud Detection Systems (FDS) or monitoring tools.

High integrity and strong stakeholder coordination skills.

#J-18808-Ljbffr