Senior QA Engineer(Manual)

About the job Company Overview: A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease. Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR. Since 2004, we have built an extensive network spanning globally. To date, we have served 380,000+ headcounts, 2,800+ clients, in 113+ countries, and 15+ industries. Overall, our global reach means we can serve our clients’ needs in a more targeted and effective manner!

Role & Responsibilities Understand and contribute to product specifications and overall QA strategy. Plan, design, and implement test strategies for the product. Develop detailed test plans and test cases based on functional specifications, design documents, and external standards. Execute, maintain, and analyze test cases for assigned features, with a strong focus on manual testing. Participate in product risk analysis and contribute to mitigation strategies. Track defects, maintain test documentation, and ensure issues are clearly and accurately reported. Review user manuals and product support documentation for accuracy and consistency. Troubleshoot issues independently or collaboratively with engineers, and provide clear written and verbal assessments of test results. Contribute to and support continuous improvement of QA approaches and best practices. Collaborate closely with software engineers, managers, and other stakeholders to resolve software issues when required.

Technical Skills & Requirements Bachelor’s degree in Information Technology or a related field from a recognized university. Minimum 3 years of experience in Quality Assurance. Hands-on experience using AI-assisted testing tools to generate, optimize, and validate test cases, enhance exploratory testing, and improve defect detection efficiency across web, mobile, and API platforms. Strong understanding of test design techniques, testing methodologies, QA processes, and risk analysis. Ability to create comprehensive test plans, test cases, and test documentation. Familiarity with QA tools, including test management and defect tracking systems. Ability to analyze requirements, design documents, and product specifications. Comfortable working closely with engineers to troubleshoot and debug issues. HRIS (Human Resource Information System) testing experience is required. Understanding of Human Resources processes is a strong advantage. Good communication skills, both written and verbal. Fluent in English, with experience working in a multi-national environment considered a plus.