Key Account Assistant/Customer Service/ Shipping Eexecutive

Job Summary We are looking for a detail-oriented and reliable Key Account Executive to support order processing, shipment documentation, and data management activities. This role ensures accurate PO processing, timely shipment documentation, ERP updates, and weekly reporting. The successful candidate will support Key Account and Project Management teams by maintaining accurate records and ensuring smooth documentation flow across departments.

This position requires strong attention to detail, good organizational skills, and the ability to work independently in a fast-paced environment.

Roles & Responsibilities Order Processing & PO Management

Process and update Purchase Orders (POs) in the ERP system

Create and maintain order processing documentation

Update Key Account Assistant on orders received

Perform documentation updates and close POs upon completion

Ensure accuracy of order-related data entries

Shipment & Documentation Processing

Prepare Delivery Notes, Shipment Invoices, and Certificates of Conformance (CoC)

Maintain shipment documentation records

Ensure timely updates in ERP and internal tracking systems

Support export documentation preparation where applicable

Data & Reporting Support

Perform accurate and timely data entry

Conduct weekly documentation updates

Maintain proper filing and document tracking systems

Cross-Functional Support

Provide documentation support to Key Account and Project Management teams

Coordinate with logistics and internal departments for order-related matters

Respond to urgent documentation requests in a timely manner

Who Will Fit This Role

Has experience in logistics, order processing, or supply chain support

Is strong in data entry and documentation accuracy

Has working knowledge of ERP systems

Is proficient in Microsoft Word, Excel, and PowerPoint

Can work independently with minimal supervision

Is organized, meticulous, and able to manage multiple tasks

Has experience in a multicultural working environment

Communicates clearly in written and spoken English

Education

Diploma preferred (relevant experience may substitute formal qualification)

What We Offer

Professional, multicultural workplace

Stable manufacturing environment with long-term growth potential

Autonomy and flexible working hours*

AWS + Performance bonus*

Medical & Insurance Benefits

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