Desk Collection (English Project)

PT Alpha Solusi Center was founded in 2023 and operates in the business process outsourcing (BPO) sector and provides various services such as Telemarketing, Customer Service, etc.

We are Hiring for

DESK COLLECTION (English Project) Qualifications:

Minimum education Senior High School (SMA/SMK); Diploma or Bachelor’s degree is an advantage.

Minimum 1 year of experience as a Desk Collection, Call Center, or Customer Service (experience handling English‑speaking customers is preferred).

Fluent in English, both spoken and written.

Strong negotiation, persuasion, and objection‑handling skills.

Experienced in collection activities via phone calls, emails, and CRM systems.

Good understanding of basic collection flow, aging buckets, and payment follow‑ups.

Able to maintain professional, polite, and firm communication ethics.

Comfortable working with targets and KPIs.

Strong administrative skills, including data input, reporting and follow‑up documentation.

Able to work independently and as part of a team.

Willing to work in shifts (if required).

Highly disciplined, responsible, and professional attitude.

English proficiency certification (TOEIC/IELTS) is a plus.

Benefit:

Salary

Incentive Bonus

BPJS

Comfortable working environment

CAN JOIN ASAP! #J-18808-Ljbffr