Account Manager

Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed

Minimum Qualifications Bachelor's degree in any fields with minimum GPA 3.00 Proven work experience as an B2B Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role for more than 2 years Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software and MS Office (particularly MS Excel) Strong drive to achieve and exceed individual and company sales target Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills Ability to work both independently and as part of a team, and coordinate with other relevant teams Confident, diligent, strategic, empathetic, persistent