Sales Marketing Administrator

Position Title: Sales Administrator Department: Sales & Marketing Reports To: Marketing Head Employment Type: Full-Time

JOB SUMMARY

We are seeking a highly organized and detail-oriented Sales Administrator to support our sales operations. The ideal candidate must have solid hands-on experience using CRM, ensuring accurate pipeline management, customer data maintenance, and sales reporting.

This role requires strong administrative capability, high accuracy, and excellent communication skills. Good communication is a must, as the position involves regular coordination with internal teams and clients.

KEY RESPONSIBILITIES

A. Sales Administration & Documentation

• Prepare and issue quotations, proposals, and sales contracts. • Process sales orders accurately and in a timely manner. • Coordinate with finance for invoice issuance and payment monitoring. • Maintain and organize all sales-related documentation. • Ensure compliance with internal sales procedures.

B. CRM Management

• Manage and maintain all data within CRM. • Input and update leads, prospects, and customer records accurately. • Track and monitor sales pipeline and deal stages. • Generate weekly and monthly sales reports from CRM. • Ensure CRM data integrity, completeness, and accuracy. • Support sales team with follow-up reminders and activity tracking.

C. Customer & Internal Coordination

• Respond to customer inquiries professionally and promptly. • Coordinate with operations, finance, and management teams. • Assist the sales team in preparing client presentations and documents. • Handle customer requests and escalate issues when necessary.

D. Reporting & Sales Support

• Prepare regular sales performance reports. • Monitor sales targets and pipeline status. • Provide accurate sales forecasts and updates. • Support management with data analysis for strategic decisions.

E. Administrative Support

• Schedule meetings and maintain sales calendars. • Prepare meeting summaries when required. • Support tender submissions and project documentation. • Perform additional administrative duties as assigned.

3. Qualifications

• Minimum SMA or Diploma (D3) / Bachelor’s Degree in Business Administration, Marketing, Management, or related field. • Minimum 1–2 years experience in Sales Admin / Sales Support role. • Proven hands-on experience using CRM is preffered. • Experience in Design Consulting and Real estate sales administration is preferred. • Strong knowledge and practical experience in CRM. • Highly organized with strong attention to detail. • Excellent verbal and written communication skills. • Good communication is a must. • Proficient in Microsoft Office (especially Excel). • Strong time management and ability to meet deadlines. • Ability to work independently and as part of a team. • Problem-solving mindset and proactive attitude.