Customer Relationship Executive

Company Description

Axioo is a globally recognized brand in the ICT devices sector, with design expertise and integrated production facilities based in Indonesia. Specializing in Notebooks, Laptops, Desktops and Accessories/Gaming Gears, Axioo combines quality, innovation, and affordability to deliver customer-focused technology solutions. Guided by values of passion, excellence, and integrity, the company is committed to creating accessible and reliable products. With over 1,000 stores and 80+ service points across Indonesia, Axioo ensures convenience and dedicated customer care. For more information, visit www.axiooworld.com. Role Description

This is an on-site contract role located in Sintang for the position of Customer Relationship Executive. Responsibilities include managing customer satisfaction, building and maintaining strong client relationships, providing outstanding customer service, and effectively communicating with clients to address their needs and concerns. The role will also involve contributing to fostering business relationships to ensure long-term client engagement. Qualifications

Proficiency in Customer Satisfaction and effective Customer Service techniques. Strong skills in Business Relationship Management and Client Relations. Excellent Communication skills, both verbal and written, to engage effectively with clients. Ability to work in a team-oriented environment and proactively address client concerns. Knowledge of the ICT sector is a plus. Problem-solving and time management capabilities. Minimum educational qualifications: SMU/SMK, Associate's degree or higher in Business Administration, Marketing, or a related field, or equivalent experience.