E-commerce Operations Manager

We’re Hiring: E-commerce Operations Manager

IMPORTANT – Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH

Job Information Job Title:

E-commerce Operations Manager Job ID:

HARMIC1R Industry:

E-commerce Location:

LATAM / Philippines Job Status:

Full Time Work Schedule:

8:00 AM – 4:00 PM or 2:00 PM – 10:00 PM EST Compensation:

$7 – $10 USD per hour (bonuses & salary increase after one year) Target Start Date:

ASAP

Role Overview About the Client The client is a growing U.S.-based e-commerce company focused on building scalable and well-documented operations. The business is led by an experienced founder with a strong background in operational leadership who values transparency, accountability, and fair compensation. The company is currently in a growth and optimization phase, with a strong focus on improving internal systems, strengthening processes, and building a reliable long-term team. Leadership prioritizes career-oriented roles and invests in high-quality talent to support sustainable expansion. The organization has experience working with remote international teams and continues to improve hiring, onboarding, and delegation practices. The long-term goal is to build a trusted operations team capable of owning core workflows and contributing meaningfully to company growth.

About the Role We are seeking a highly reliable and detail-oriented E-commerce Operations Manager to act as a right-hand operator within a growing e-commerce business. This position plays a key role in both daily execution and long-term operational scalability. This is not a task-only position. The ideal candidate brings strong operational judgment, proactive problem-solving skills, and a desire to grow long-term within the company while independently managing core workflows with minimal supervision.

Key Responsibilities E-commerce Operations & Administration Manage and execute daily operational tasks across e-commerce platforms Oversee product listings, bidding activities, and product research processes Maintain accurate operational data and internal documentation Ensure workflows are followed, optimized, and continuously improved Support additional operational tasks aligned with business needs

Tools & Systems Management Work daily within operational tools including: Slack (internal communication) Airtable (operations and data tracking) QuickBooks Online (QBO) Internal and third-party e-commerce platforms (e.g., Breadbasket or similar) Identify inefficiencies and recommend workflow or system improvements

Product Research & Bidding Conduct detailed product research to identify profitable opportunities Execute and manage bidding strategies following established guidelines Track performance metrics and proactively flag risks or opportunities

Process Ownership & Optimization Take ownership of assigned workflows and ensure smooth execution Identify bottlenecks, errors, or inefficiencies before escalation Assist in documenting SOPs and improving operational processes

Communication & Accountability Communicate clearly, honestly, and proactively with leadership Provide regular updates on progress, challenges, and results Maintain high standards of transparency, reliability, and accountability

Qualifications & Skills Required Qualifications Proven experience in e-commerce operations Strong administrative and organizational skills Experience with or ability to quickly learn Slack, Airtable, and QuickBooks Online Excellent written and verbal English communication skills Strong critical thinking and problem-solving abilities High level of integrity, transparency, and dependability Ability to work independently without constant supervision

Preferred Qualifications Experience managing or coordinating operational workflows Familiarity with bidding systems or marketplace-based e-commerce models Previous experience working with U.S.-based companies Comfort working with performance metrics and KPIs Interest in long-term growth within a single company Flexible, fast learner with a proactive attitude

Submit your application today and take the first step toward your next great opportunity!