Digital Sales Manager

About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity. We are looking for a

Digital Sales Manager

who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.” What Success Looks Like Here People who succeed at Luxehouze typically: Take ownership without being asked They step in when something breaks and follow through until it’s resolved. Think in results, not effort They focus on impact, quality, and business outcomes — not just inputs. Adapt quickly and learn fast They adjust based on data, feedback, and changing priorities. Communicate clearly and early They raise risks, ask questions, and align stakeholders proactively. Operate well under pressure High standards and accountability energize them rather than slow them down.

What Will Be Challenging Please read this carefully - it’s here to help you self-select. Expectations are high and visible Problems may be ambiguous and fast-moving Priorities can change as the business scales Feedback is direct and frequent Performance is measured by results, not intentions

If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit. What You Will Own In this role, you will be accountable for: Create and implement effective digital sales strategies to reach business goals. Identify new opportunities for sales growth across various digital channels such as e-commerce websites, mobile apps, social media, and digital ads. Oversee online sales platforms (e-commerce, digital marketplaces, etc.). Collaborate with the digital & performance marketing team to drive traffic and increase online sales. Analyze sales performance and digital marketing data to identify trends, customer behavior, and areas for improvement. Optimize the customer journey to improve conversion rates across all digital sales platforms. Manage and mentor a team of digital sales professionals, ensuring their development and success. Manage and utilize CRM tools to track customer interactions and improve customer loyalty. Coordinate & prepare sales forecasts and budgets for digital sales initiatives with marketing departments Monitor competitor activities and suggest innovative digital sales tactics. Ensure that the digital sales team is responsive to customer inquiries and issues. Oversee product listings and ensure they are accurate, appealing, and optimized for search engines. Ensure products are stocked and available for sale across digital platforms.

This is an accountability role. Ownership and follow-through are expected. What We’re Looking for A degree in Marketing, Business Administration, Sales, E-commerce, Digital Marketing, Communication, or a related field is typically required. A Master's Degree in Business Administration (MBA) or Digital Marketing can be preferred. Proven Experience in Digital Sales/Marketing, Typically, 3-5 years of experience in digital sales, online marketing, e-commerce, or related fields. Prior experience in managing digital sales teams or overseeing online sales channels is often required. Leadership Experience, experience in leading and managing a team of digital sales professionals. Proven track record of meeting or exceeding sales targets and OKRs. Experience with Digital Tools and Platforms, strong experience using e-commerce platforms (like Shopify, Magento, WooCommerce), CRM tools (like Salesforce, HubSpot), and analytics tools (Google Analytics, Adobe Analytics). Familiarity with email marketing platforms (e.g., Mailchimp, Klaviyo) and social media advertising tools (e.g., Facebook Ads, Google Ads).

Why Join Luxehouze Real ownership, real outcomes You won’t be shielded from important decisions. You’ll own meaningful problems and see the direct impact of your work on revenue, customers, and company growth. High standards, low politics We value clear thinking, good judgment, and follow-through. Feedback is direct, decisions are pragmatic, and performance is evaluated on results — not optics. Exposure to senior leadership and critical decisions You’ll work closely with leaders who care deeply about building the business well — not just growing fast. Room to grow with the company As Luxehouze scales, strong performers get broader scope, bigger problems, and leadership opportunities. Growth here is earned, not time-based.

Luxehouze is not the right place if you’re looking for comfort, slow pace, or narrow scope. It is the right place if you want responsibility, fast learning, high standards, and the chance to help build a category-defining business.