IT Administrator

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What You’ll Do In this role, you will take ownership of our digital infrastructure and security—from user lifecycle management to workflow automation—ensuring our systems run smoothly and securely. You’ll be the backbone of our IT operations, working closely with HR, Finance, and teams across all departments to build efficient, secure, and well‑documented IT systems that support our fast‑growing digital business.

Key Responsibilities User Lifecycle & Access Management

Manage complete user onboarding and offboarding processes across all platforms

Provision accounts, configure access levels, and ensure secure credential distribution for new team members

Revoke permissions, archive accounts, and conduct security audits during offboarding

Maintain Google Directory as the single source of truth for user roles and permissions

Security & Compliance

Own and enforce password management policies via a password manager across the organization

Implement 2FA/MFA compliance and monitor for suspicious activity

Conduct regular security audits and access reviews

Respond to security incidents and maintain security best practices

Platform Administration

Administer Google Workspace (Gmail, Drive, Calendar, Meet) including organizational units, groups, and shared drives

Manage Slack workspace administration (channels, apps, permissions, retention policies)

Configure domain settings, data retention policies, and backup strategies

Automation & Integration

Build automations across Slack, Trello, and other platforms using APIs

Develop workflows for HR processes (onboarding forms, approvals) and Finance operations

Create custom scripts and bots to eliminate repetitive tasks

Integrate tools using N8N, Zapier, Make, or custom solutions to improve productivity

Subscription & Asset Management

Track and optimize software licenses and subscriptions

Conduct regular license audits to eliminate waste and ensure compliance

Maintain inventory of company devices and hardware

Manage device security and lifecycle tracking

Documentation & Support

Create and maintain internal IT knowledge base and user guides

Provide first‑line technical support for access issues, password resets, and general troubleshooting

Document all processes, configurations, and procedures

Conduct training sessions for new tools and security practices

Who Are We Looking For?

2–4 years of IT administration experience or similar role

Expert‑level Google Workspace administration skills

Proficiency with Slack, Trello, and Password Managers (or similar tools) administration

API integration experience (Google Directory API, Slack API, Trello API)

Scripting abilities in Python, JavaScript, or Bash

Experience with automation platforms (N8N, Zapier, Make, or custom solutions)

Strong understanding of IT security principles and IAM concepts

Familiarity with backup solutions and disaster recovery planning

Excellent documentation and communication skills

Detail‑oriented with strong organizational and problem‑solving abilities

Proven ability to work independently and manage multiple priorities

Customer service mindset for internal support

Bonus Points

Experience in fast‑paced tech environments (igaming/digital marketing a plus)

Knowledge of advanced security monitoring and alerting

Background in DevOps or modern automation practices

Location This is a fully remote role. For better time zone alignment, we prefer candidates based in South‑East Asia.

What’s in It for You?

Fully remote – work from anywhere in the world

Generous vacation and flexible time off

Parental leave – 2 months fully paid

Team culture – virtual events, welcome dinners, Friday cheers

Career growth – annual salary reviews each January and opportunities to take on bigger roles

Recruitment Steps

Screening Questions – short written answers to understand your background and motivation

HR Interview (30–60 mins) – casual chat to get to know you and share more about the role and company

Test Task – practical exercise to showcase your skills and approach

Final Interview – with the hiring manager to discuss your results, goals, and next steps

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Technology, Information and Internet

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