Senior Technical Support Lead - Enterprise SaaS

A software company is seeking a Customer Support Lead/Manager to provide technical services and resolve customer issues related to subscription billing and revenue recognition. This role requires strong analytical skills, a bachelor's degree in Computer Science or IT, and over 12 years of experience in technical support. Key responsibilities include managing queries, collaborating with product teams, and creating support documentation. The ideal candidate excels in problem-solving and customer service, ensuring clients receive timely assistance. #J-18808-Ljbffr