Customer Engineer

A Customer Engineer is a technical professional who provides technical support and services to customers. Their primary responsibilities include:

Qualifications Managing & Monitoring Resource Managing & Monitoring Scope Of Work / Contract Agreement Managing & Monitoring Maintenance Schedule on Costumer Managing, Monitoring All Activity on Costumer Manning & Monitoring Report (PM, CM, Biweekly, MOP, Incident, Change Request, & Act) Pro-Active to Costumer, to give positive advice (Active on WAG, Email) Understanding Costumer to achieve delivery target