Bali-Based WhatsApp CX Specialist

A retail fashion brand in Bali is seeking a Customer Service Representative to manage inquiries via WhatsApp Business. The ideal candidate should be fluent in Bahasa Indonesia and English, have previous customer service experience, and possess strong communication skills. Responsibilities include handling product inquiries, supporting customer engagement content, and assisting with creating FAQs and customer resources. This role requires collaboration with retail teams to ensure a seamless customer experience and contribute to customer service initiatives. #J-18808-Ljbffr