Senior Account Manager, FSI

Our client is a global enterprise software solutions leader focused on the financial services industry. With origins as a core banking technology pioneer, they have expanded their capabilities to include lending, wealth management, and comprehensive digital financial services worldwide. They are looking for a proactive and client-focused Senior Key Account Manager (FSI) with C-Level relationship to manage and grow strategic relationships with their top-tier banking and financial services clients. As a Key Account Manager (FSI), you will steward and expand strategic relationships with our top-tier banking and financial services clients. This is an opportunity to act as a trusted advisor, driving growth and digital transformation through tailored software solutions. For this role, candidates must come from top tier enterprise technology companies specializing in the financial services sector. Key Responsibilities

Serve as the primary client liaison for assigned FSI accounts, cultivating trusted advisor relationships to senior leadership of banks. Develop deep insight into clients’ strategic goals, operational challenges, and technology needs. Create and execute strategic account plans to boost adoption, retention, and revenue. Identify cross-sell and upsell possibilities across the company’s suite of offerings. Lead negotiations related to renewals, contracts, and pricing. Coordinate cross-functionally (sales, product, support, delivery) to ensure client success and timely delivery. Monitor performance metrics, ensuring that service commitments are met and exceeded. Stay informed on banking industry trends, regulatory developments, and competitive moves. Channel client feedback and market insights to product, marketing, and leadership teams to refine offerings. Ideal Qualifications

10- 15 years in enterprise account management or client success, preferably in enterprise software or fintech. A rich network within the banking and financial services sector. In‑depth knowledge of banking operations and digital transformation journeys. Exceptional communication, negotiation, and interpersonal skills.

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