Account Manager

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

Prepare reports on account status

Collaborate with sales team to identify and grow opportunities within territory

Assist with challenging client requests or issue escalations as needed

Minimum Qualifications

Bachelor's degree in any fields with minimum GPA 3.00

Proven work experience as an B2B Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role for more than 2 years

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Solid experience with CRM software and MS Office (particularly MS Excel)

Strong drive to achieve and exceed individual and company sales target

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills

Ability to work both independently and as part of a team, and coordinate with other relevant teams

Confident, diligent, strategic, empathetic, persistent

#J-18808-Ljbffr