Head of Processing Operations (Commerce)

Monroe Consulting Group Indonesia

is partnering with a fast-growing quick commerce company in Indonesia to recruit a

Head of Central Processing . This senior leadership role will oversee all central processing functions, including packing operations, central and hub kitchens, QA/QC, and supporting units. The ideal candidate will drive operational efficiency, quality, and continuous improvement across the entire processing network.

Key Responsibilities

Lead end-to-end processing operations, including manufacturing, quality assurance, and support teams.

Manage and develop high-performing cross-functional teams, promoting accountability and continuous improvement.

Ensure smooth daily operations with effective production planning, resource management, and compliance with safety and quality standards.

Track and optimize performance using KPIs for throughput, yield, downtime, cost, and productivity.

Implement continuous improvement initiatives using Lean, Six Sigma, and other methodologies.

Strengthen QA/QC systems to ensure product consistency and regulatory compliance.

Lead internal and external audits to maintain required certifications and standards.

Collaborate with product, supply chain, and commercial teams to align operations with business goals.

Identify and drive cost-saving opportunities through automation, process redesign, and efficient resource use.

Explore and adopt new technologies to improve speed, flexibility, and operational performance.

Ensure strong coordination across production, logistics, and other business units.

Foster a culture of safety, innovation, and operational excellence across all processing facilities.

Requirements

Bachelor's degree in Engineering, Operations, Supply Chain, Business, or related field; MBA is a plus.

10+ years of experience in production, manufacturing, or operations, including 5+ years in a senior leadership role.

Proven track record of leading large-scale teams and driving operational performance.

Strong expertise in production systems, quality management, and process improvement.

Hands-on experience with Lean, Six Sigma, TPM, or similar frameworks.

Strong leadership and stakeholder management skills.

Strategic mindset with the ability to execute and solve complex operational challenges.

Excellent communication, analytical, and decision-making skills.

Experience in food processing, manufacturing, or consumer goods is preferred.

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