Technical Support Coordinator (OPPO SERVICE CENTER)

Technical Support Coordinator (OPPO SERVICE CENTER) Minimum bachelor degree and at least 1–3 years of experience.

Proficient in replacing components such as

LCDs, batteries, and charging ports .

Experienced technicians are also capable of handling more complex repairs such as

soldering, board swapping , and

fixing dead devices or those damaged by water .

Knowledgeable in various operating systems ( Android, iOS ) and capable of performing

flashing, updates, downgrades , and resolving software-related issues such as

bootloop .

Able to

analyze technical issues , identify the root cause, determine the appropriate solution, and carry out

systematic troubleshooting .

Skilled in using technical equipment such as

soldering tools, multimeters, power supplies , and other repair instruments.

Proficient in

English

(knowledge of

Mandarin

is an added advantage).

Able to communicate effectively with

HQ teams in China .

Proficient in using

Microsoft Office applications

(Excel, PowerPoint, Word, etc.).

Job Description :

Provide

basic training to Service Center staff

on new product materials and other related training topics.

Inspect defective parts (NG parts) and perform

glass screen repairs

when necessary.

Monitor and maintain repair tools (maintenance tools) to ensure they are in good condition.

Conduct

tool stock opname , record

tool in/out transactions

in the system accurately.

Monitor progress of technical exams, learning activities, and

certification data

of technicians.

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