Device Lifecycle & Asset Management Lead

About This role owns the full device lifecycle strategy - from activation to retirement. Devices are long-term operational assets. This role ensures asset utilization, refurbishment strategy, remote troubleshooting, and unit economics are structured and measurable.

Responsibilities

Define the

device lifecycle framework

including maximum usage years, failure thresholds, refurbishment vs scrap logic, and replacement criteria.

Establish

remote troubleshooting and reboot protocols

to resolve device issues before physical retrieval and reduce unnecessary replacements.

Track

device performance, failure patterns, and asset utilization

to improve operational efficiency.

Build

device lifecycle cost models

and identify hardware margin leakage.

Design and manage

reverse logistics and refurbishment processes , including inspection and redeployment logic.

Partner cross-functionally with

Product, Finance, Sales, AI/Data, and Operations teams

to improve device diagnostics, asset economics, and replacement policies.

Requirements

8–12 years

experience in hardware operations, device lifecycle management, or asset management.

Experience with

reverse logistics, refurbishment, or hardware recovery processes .

Strong

analytical and financial modeling skills .

Ability to design

structured operational frameworks and decision trees .

Comfortable working

cross-functionally across product, operations, and finance teams .

Structured, analytical, commercially aware, and pragmatic in execution.

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