Product Associate

Join to apply for the Product Associate role at Solve Education! Foundation

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Non-profit Organizations

Purpose of the Role

Support the design, development, and optimization of Solve Education!’s products.

Ensure accurate documentation, structured execution, and timely delivery of product tasks.

Strengthen decision-making processes through user insights, data, and cross-team coordination.

Contribute to continuous improvement in product quality, user experience, and operational efficiency.

Key Responsibilities

Product Research & Insights:

Assist in gathering and analysing user feedback, market trends, and competitor information; conduct desk research; help prepare user research materials; summarise findings into clear reports for the Product Manager and relevant teams.

Product Development Support:

Translate product requirements into documentation such as user stories, acceptance criteria, and task descriptions; manage and update product artefacts (roadmaps, backlogs, feature trackers, documentation); coordinate with engineering and design teams to ensure timely delivery of assigned features; participate in product testing, QA, and validation activities to ensure product quality.

Data & Impact Monitoring:

Support the collection and interpretation of product performance data; generate routine product reports and highlight insights or potential issues; track metrics related to user engagement, feature adoption, and impact outcomes.

Cross-Functional Coordination:

Prepare materials for internal briefings, sprint meetings, demos, and partner updates; ensure alignment between product, programs, engineering, and external partners; assist in documenting decisions, meeting notes, risks, and follow-up actions.

Process & Operational Support:

Support the implementation of agile product management practices; maintain organisational standards for documentation, workflow, and communication; identify process inefficiencies and recommend improvements.

Reporting Structure

Reports to: Product Manager

Works closely with: Engineering, Design, Program Implementation, Data teams

May support: External partners or users as needed in product testing or feedback cycles

Expected Outputs

Clear, accurate, and updated product documentation.

User research summaries and product insight reports.

Timely support in QA, testing, and release coordination.

Organized trackers and dashboards to monitor product progress.

Structured follow-up on tasks and deadlines.

Qualifications

Education:

Bachelor’s degree in Business, Information Systems, Computer Science, Education, or a related field.

Experience (Preferred but Not Required):

Experience supporting digital products, research projects, or technology-driven initiatives; exposure to agile or project management workflows; internship or entry-level experience in tech, edtech, or data-driven environments.

Skills & Competencies:

Strong analytical and research skills; basic understanding of product management principles and UX concepts; ability to prepare clear documentation and structured reports; familiarity with productivity and project management tools (e.g., Jira, GitLab, Notion, Trello); comfortable working with data (Excel, Google Sheets, or analytics dashboards); strong communication and stakeholder coordination abilities; highly organised, detail-oriented, and able to follow through on tasks.

Mindset & Attributes:

Eagerness to learn and grow within the product field; proactive, responsible, and open to feedback; comfortable working in a fast-paced and sometimes ambiguous environment; passion for education, technology, and social impact.

Location Requirement:

Based in Bandung or willing to relocate.

Why This Role Matters This position provides a pathway to develop into a full Product Manager role. The Product Associate plays a crucial part in ensuring product quality, operational clarity, and user-centered decision-making — all essential to delivering impactful products for learners worldwide.

Ready to apply? Send your CV & Portfolio to career@solveeducation.org

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