Junior Client & Community Management for Stockbit-Bibit

Skills

As a Client & Community Management professional at Stockbit–Bibit, you will be responsible for managing and engaging our investor and user communities across both platforms. You will play a key role in building long-term relationships with investors to active traders, while supporting product adoption and driving growth for our equity and investment products. This role sits at the intersection of community engagement, product education, and growth initiatives, requiring strong communication skills and a solid understanding of capital markets. As a Client & Community Management, you will be responsible for:

Build, nurture, and maintain strong relationships with community members, including retail investors, traders, and prospective users across Stockbit and Bibit Actively manage community interactions across online and offline channels, ensuring timely, accurate, and professional responses Organize and host community events such as webinars, workshops, roadshows, and offline gatherings to increase engagement and product awareness Develop and execute community-driven initiatives to support user acquisition, activation, and equity sales growth for both platforms Provide product education and guidance related to Stockbit and Bibit features Gather, monitor, and analyze community feedback, sentiment, and recurring issues to provide insights to internal stakeholders Collaborate closely with the marketing team to design targeted community campaigns and engagement programs Serve as the voice of the community internally, ensuring user perspectives are reflected in campaigns and initiatives

Requirements

Bachelor’s degree (S1) in Management, Communication, Marketing, or equivalent fields 1 year of experience in community management, client engagement, sales support, or related roles; fresh graduates with strong interest are welcome to apply Strong understanding of capital markets and investment products; familiarity with Stockbit and Bibit is a strong advantage An active investor or trader background is highly preferred Proven ability or strong interest in managing communities and supporting growth or sales initiatives Excellent interpersonal and communication skills, with the ability to engage diverse audiences Comfortable working independently as well as collaboratively in a cross-functional team Experience in organizing, coordinating, or hosting events (online and/or offline) is a plus Strong initiative with a critical, process-driven, and systematic mindset Results-oriented, with a clear focus on engagement, adoption, and growth outcomes Not involve in any particular group/affiliation