Teller (Medan)

Company Description : We are one of the top 10 biggest banks in terms of assets in Indonesia and listed in the Indonesia Stock Exchange. Permata Bank is a KBMI 3 with a strong core capital of nearly 50 trillion rupiahs. We believe that our employees are our greatest asset, and we are deeply committed to creating an environment where they can Learn, Grow, and Make a difference. This commitment is reflected in the recognition we've received-HR Excellent Award 2024 in the Learning Development and Knowledge Management categories. In addition, we achieve a net profit of over 2 trillions rupiahs in 2024, further solidifying our position as a leading financial institution.

Why PermataBank ? Here at PermataBank, you will Learn, Grow, and Make A Difference You will have the appetite and the ability to learn many things, challenged to grow beyond ways you can imagine, and see the incredible difference you would have made along the journey. This is our platform for you. We cannot promise a smooth ride, but rest assured, it is going to be a meaningful journey! Learn : We always think innovatively to improve the way we work, making it easier, better and faster. Grow : We provide excellent service to customers and encourage excellent performance in our daily work. Make a difference : We understand each other and together build strong relationships with internal and external parties based on mutual respect.

Job Description : Assist customers with opening, closing, and managing their bank accounts, including checking, savings, and certificates of deposit. Process transactions for customers, such as deposits, withdrawals, transfers, and loan payments, ensuring accuracy and efficiency. Resolve customer complaints and inquiries regarding account services, fees, and banking policies, providing clear and concise information. Advise customers on bank products and services that meet their financial needs, such as credit cards, loans, and investment options. Implement fraud prevention measures by monitoring accounts for suspicious activity and verifying customer identity during transactions. Educate customers on digital banking services, including online banking, mobile banking apps, and ATM usage, to enhance their banking experience. Coordinate with other bank departments to address and resolve complex customer issues that require specialized attention. Perform routine administrative tasks, such as maintaining and updating customer account records, preparing documentation, and complying with banking regulations.

Job Requirements : Minimum education of D3/ S1 from any major At least 2 year of experience as a Customer Service/Teller Service-oriented mindset and good communication skills Reliable, able to work independently or in a team Ability to speak English or other foreign languages is a plus

Directorates: Branch Network

PT Bank Permata Tbk hereby informs that the company does not impose any charges in the employee recruitment process.