Senior CRM & Customer Experience Leader

A leading dairy nutrition company in Indonesia is seeking a Senior Manager for CRM & Call Center. This role involves leading the consumer relationship strategy and operations, with a focus on enhancing growth, retention, and insights while ensuring excellent consumer experience. The ideal candidate has strong experience in CRM and Call Center operations and will be responsible for driving segmentation, personalization, and compliance in a collaborative environment. This position reports to the Head of Media and involves strategic leadership across multiple stakeholders. #J-18808-Ljbffr