[Indonesia] HR & Admin Manager

I. ABOUT 4P’s CORPORATION 4P’s, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P’s, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of \"House-made cheeses\", \"Earth-to-people\" and \"Omotenashi\" hospitality.

Pizza 4P’s is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: “Delivering Wow, Sharing Happiness”. We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.

II. ROLE PURPOSE The HR & Admin Manager leads the full

Human Resources and office administration agenda

for Pizza 4P’s Indonesia. This role ensures workforce effectiveness, legal compliance, and smooth office operations to support business launch and growth. Reporting to:

Country Manager – Indonesia and/ or Global CPO Scope:

Corporate office and operational locations in Indonesia

III. KEY ACCOUNTABILITIES HR Management & Workforce Effectiveness Develop and implement HR strategies aligned with business priorities and growth plans Lead recruitment, onboarding, training, engagement, and retention initiatives Oversee performance management and appraisal systems Manage employee relations, disciplinary cases, and investigation Ensure payroll accuracy, timeliness, and full compliance with labor laws and company policies Align Compensation & Benefits practices with local market standards Maintain HR records and prepare required HR reports

Office Administration & Operations Oversee daily office operations, facilities, equipment, and supplies Establish and maintain office policies and procedures Manage office budgets, procurement, and vendor relationships Coordinate maintenance, repairs, and renovations across offices and branches Provide administrative support to the Country Manager and leadership team Prepare reports, presentations, and internal documentation Ensure data accuracy, confidentiality, and document control

Communication & Coordination Act as the key contact point for employees, vendors, partners, and stakeholders Coordinate closely with Vietnam HQ (Wow Center) to ensure alignment Support cross-functional collaboration across HR, Operations, and Finance

Additional Responsibilities Support company events, meetings, and internal activities Handle ad-hoc tasks and projects assigned by the Country Manager Identify opportunities for process improvement and operational efficiency

IV. SUCCESS METRICS & KPIs 100% compliance with local labor laws and internal policies Accurate and timely payroll with zero critical errors Strong employee engagement and retention outcomes Efficient and well-managed office operations Positive feedback from Country Manager and regional stakeholders

V. CORE COMPETENCIES Strategic HR & People Management Operational Excellence & Organization Empathy & Relationship Building Problem-Solving & Decision-Making Communication & Stakeholder Management Cultural Fit with Omotenashi, Kaizen, Authenticity, Compassion

VI. TOOLS, ENVIRONMENT & WORKING CONDITIONS Systems & Tools:

MS Office (Word, Excel, PowerPoint) and relevant HR systems Work Setting:

Corporate office with regular interaction with operations Travel:

As required for business and operational needs

VII. REQUIRED QUALIFICATIONS & BENEFITS Experience & Qualifications Proven experience as an HR Manager, HR & Admin Manager, or similar role Background in retail, F&B, or restaurant operations preferred Strong knowledge of recruitment, performance management, and employee relations Familiarity with labor regulations and HR best practices Strong organizational and multitasking skills

Compensation & Benefits Competitive salary and allowances Private healthcare insurance Staff discounts (~50%) across Pizza 4P’s, IPPUDO, About Life Coffee, and group brands

Disclaimer This Job Profile is intended as a reference framework. Actual responsibilities, scope, and requirements may be adjusted based on business priorities and evolving organizational needs. Explore to join our WOW journey at: https://pizza4ps.com/vn/career/