Team Leader Contact Center

Be part of a great team from a global company

Join our global company and unlock limitless opportunities as you collaborate with a diverse and talented team. Together, we redefine success, inspire innovation, and create a world of endless possibilities. Monitoring daily activity of Contact Center Operation Quality Monitoring fo Agent performance Escalation and ticket solving process Skill Requirements

Fluent in english is a must both speaking and writing Have minimum 1 year experienced in the same position Have strong knowledge in Ecommerce Customer esperience oriented and team work player Good communication and strong analytical thinking Fast learner and problem solver Willing to be placed in Semarang and working on shifting scheduled

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