Medical Claim Junior Officer

About The Role Blibli is transforming into a

future-ready digital ecosystem

where people, technology, and operational excellence grow together. At the heart of this transformation are our people — the Bliblioneers — whose well-being and support systems enable the company to move forward with confidence. As a

Junior Compensation & Benefit Officer

, you will play an important role in supporting employee well-being by managing medical claims and related administrative processes in accordance with company policies. You will ensure accurate, timely reimbursement processes while working closely with insurance providers and healthcare institutions to support Bliblioneers’ health facilities and benefits. This role is ideal for someone with a healthcare background who is detail-oriented, service-minded, and eager to grow within HR operations. Your contribution will help ensure that employee health benefits are managed professionally, transparently, and with care — supporting Blibli’s commitment to a people-first, future-ready organization. What You’ll Do Handle end-to-end employee medical claim administration in accordance with company policies and procedures. Process and verify medical claim reimbursements accurately and on time. Coordinate and maintain effective working relationships with insurance providers, hospitals, and healthcare institutions. Review medical documents, prescriptions, and diagnoses to ensure claims meet eligibility requirements. Provide clear information and guidance to employees regarding medical benefits and reimbursement processes. Maintain accurate records, reports, and documentation related to medical claims. Support continuous improvement of medical claim administration processes to enhance efficiency and employee experience.

What You’ll Bring to the Team Minimum Diploma degree in Pharmacy, Hospital Administration, or a related healthcare field. At least 1 year of experience in Pharmacy, Hospital, or Health Insurance environments. Strong knowledge of medicines, health-related issues, and medical claim processes. Experience or exposure to disease diagnosis and medical documentation review is required. Good communication and negotiation skills, with the ability to maintain professional relationships with external partners. High integrity, discretion, and responsibility in handling sensitive employee data. Strong administrative capabilities with proficiency in Microsoft Excel, Word, and PowerPoint .

Why You’ll Love Working Here We believe growth happens where people feel supported, trusted, and encouraged to improve continuously. At Blibli, you’ll work in a collaborative environment with teams that value care, integrity, and learning. This role offers hands-on exposure to HR operations while allowing you to apply your healthcare knowledge in a meaningful way — helping Bliblioneers stay healthy as we

continue growth — transforming together.