Customer Success Manager (EMEA) - Field Systems GB Posted 20 hours ago

## Customer Success Manager (EMEA) - Field SystemsUK - Remote****Your Title:**** Customer Success Manager (EMEA) - Field Systems****Job Location:**** UK | Remote****About the Opportunity****Are you passionate about leveraging cutting-edge **technology****deep technical** understanding**technical value** of Trimble's solutions.This exciting and challenging role requires a successful applicant who is equally comfortable engaging in **technical requirements discussions** and leading effective**pre-sales customer** **visits**. You will be the essential link between our customers' operational needs and the technical capabilities of the Trimble portfolio.****What You Will Do****As a Technical Solutions Consultant, you will be a subject matter expert and trusted advisor, ensuring high customer engagement and satisfaction by clearly demonstrating the **technical and commercial value** of our solutions.* ****Lead Technical Demonstrations and Pre-Sales Engagements:****

+ Conduct compelling, highly tailored **technical sales demonstrations** for existing and prospective customers, clearly articulating the functional and operational advantages of Trimble solutions.

+ Plan, coordinate, and execute **Technology Days** and workshops to immerse customers in the practical application and technical depth of our products.

+ Actively participate in the pre-sales cycle, serving as the **primary technical resource** during customer visits, requirement gathering, and solution definition.* ****Drive Technical Adoption and Business Value:****

+ Actively foster the success of your assigned book of business through business value conversations, **technical discovery**, active listening, and formal technical/business reviews.

+ Own and maintain account plans in collaboration with the customer, focusing on**technical deployment, implementation strategy, and maximizing product utilization/rollout**.

+ Proactively assess overall customer health, system utilization, current goals, and identify advanced value opportunities through the application of technology.

+ Grow and expand customer product adoption and revenue by identifying how additional technical capabilities can address evolving operational needs.* ****Voice of the Customer and Technical Alignment:****

+ Identify and partner with cross-functional teams and Subject Matter Experts (SMEs) to translate customer technical needs into actionable product improvements and future solution development.

+ Represent the **Voice of the Customer**in internal technical discussions, ensuring product roadmap alignment with field requirements and industry trends.****What Technical Expertise & Experience You Should Bring***** Minimum of 5-7 years of technical consulting or solutions engineering experience, ideally in a B2B SaaS or technical hardware/software environment.* **Demonstrated technical proficiency**in deploying, demonstrating, and maximizing the value of complex technology solutions for enterprise accounts.* Proven track record in developing strategies to maximize **technology solution value** and operational impact for assigned accounts.* Excellent presentation and communication skills, with the ability to convey complex **technical information** to both technical audiences (engineers, IT) and executive decision-makers.* Ability to quickly understand and discuss customer **technical requirements****,** system integrations, and operational workflows* Demonstrate executive presence and build strong, trusting relationships with **technical stakeholders****,** executive sponsors, and end-users.****How to Apply:**** Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.****Application Deadline:**** Applications could be accepted until at least 30 days from the posting date.****Join a Values-Driven Team: Belong, Grow, Innovate.****At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.Top skillsCustomer Support #J-18808-Ljbffr