Key Account Manager (SG Market)

Join the role of

Key Account Manager (SG Market)

at

Intrepid Asia

and help us drive e‑commerce growth across Singapore.

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end‑to‑end omni‑channel e‑commerce management, livestreaming, video production, affiliate management and full‑funnel digital marketing services powered by state‑of‑the‑art in‑house technology. Our clients include leading international brands across all key marketplaces and social platforms in six SEA countries.

Who we are We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA and experience what it takes to drive a successful e‑commerce business end‑to‑end.

The team you will be part of The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities and aligning with our clients’ commercial objectives, the team develops and executes data‑backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, Brand Management plays a key role in shaping long‑term brand success in the digital commerce space.

As a Key Account Manager, you will be responsible for You will manage and grow the e‑commerce business of one or multiple brands across all e‑commerce platforms in Singapore. As the brand’s main point of contact and trusted advisor, you create the e‑commerce strategy and annual plans for your brands and take ownership of their business like it is yours. You negotiate with brand and platform stakeholders to maximize the attractiveness of propositions for consumers and exposure for the brand, in order to grow the business. You have a firm grasp of e‑commerce fundamentals, digital marketing, campaign development and the growth levers that the different marketplaces offer. You coordinate with our different in‑house teams and ensure that collectively you make your brand(s) successful. You are responsible for account NMV and revenue growth and work closely with the business development team to explore how your brands can benefit from additional services.

Take charge of

Grow account NMV and revenue

Build strong relationships with your brand and platform counterparts

Deliver expert recommendations on the best strategy, promotions and growth levers for brands

Develop annual growth plans, activation calendars and campaign proposals

Manage cross‑functional team to drive brand performance (Content, Store management, Operations, Chat)

Ensure all brand and store KPIs are met

Collaborate on onboarding and growth plans for new brands

Collaborate with management on NMV goals, planning and forecasting

Work together with Category Manager to ensure account retention and growth

What we are looking for – the ideal profile

Min 2-3 years of relevant work experience in e‑commerce, ideally with a platform (Lazada / Shopee), another enabler, or with a brand or distributor

Commercial performance‑driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast‑paced start‑up environment

Strong interpersonal, relationship and communication, listening and negotiation skills

Ability to develop a brand e‑commerce strategy and translate this into annual & monthly activation plans

Experience in developing digital / e‑commerce campaign plans

Analytical skills to analyze data and make performance improvement suggestions

Project management experience

Good Excel and PowerPoint skills

In return, you will be getting

We work with the most ambitious leading brands in e‑commerce across Southeast Asia and the brand management team is the key interface between brands and our different in‑house teams. In this role, you will have the most holistic overview of all facets of driving a successful e‑commerce business

From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities

Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact

Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts

We also offer Best of Both Worlds – we are a scale‑up with the sophistication of a small multinational and the agility of a start‑up. This means you get to work on cutting‑edge projects and you can show entrepreneurial initiative. Good ideas get implemented and you are the master of your own destiny.

Culture – collaboration over competition, transparency over politics and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together and face challenges head‑on as one.

Growth – learning is constant and dynamic. You have access to formal training, coaching and our Intrepid Academy as well as real‑world experience leading clients, working with advanced tech and mastering best‑in‑class processes that accelerate your growth.

Rewards – we believe great work deserves great rewards. We offer competitive compensation, generous benefits including comprehensive insurance and ample leave to support you both in and out of the workplace.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.

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