Governance & Service Delivery Lead

A technology services leader is seeking a Service Delivery Governance Specialist to establish an effective governance framework for service delivery operations. This role involves tracking KPIs and ensuring compliance with SLAs while working with cross-functional teams to identify risks and drive improvement initiatives. The ideal candidate should have a Bachelor's in Business Management or a related field, experience in service delivery governance, and relevant certifications such as ITIL or Six Sigma. The position offers hybrid working arrangements. #J-18808-Ljbffr