Job Description
Account Manager - ISP (ICT Company)
Job Code:
#354
Location:
Jakarta, Indonesia
Client Overview
Our client is a leading global provider of ICT infrastructure and smart devices, the world's largest supplier of telecommunications network equipment, and the second-biggest maker of smartphones. Established in 1987 and headquartered in China, it is a major innovator in 5G, cloud computing, AI, and consumer electronics. With over 207,000 employees and operations in more than 170 countries, the company plays a pivotal role in Indonesia’s digital transformation through partnerships with governments, telcos, enterprises, education institutions, and other industry sectors.
Job Role
As an Account Manager - ISP under the Enterprise Business Group, you will drive country-level revenue growth, market share, and profitability within the Internet Service Provider segment. You will lead sales strategies, manage key accounts, grow strategic relationships with ISP customers, execute marketing and sales campaigns, and collaborate with channel partners to expand the company’s footprint in the ISP market. Your mission is to ensure end-to-end ICT solutions—Networking, Data Center, Storage, Cloud, and other enterprise products—achieve strong market adoption, helping ISP customers enhance their infrastructure and digital transformation.
Key Responsibilities
Achieve overall country business targets, including revenue, growth, P&L, market share, channel partner development, and key ISP customer accounts.
Lead quarterly and annual business execution across revenue goals, marketing programs, channel strategy, pricing, and competitive positioning.
Develop, manage, and monitor the end-to-end sales pipeline—from identifying opportunities, preparing proposals and bids, to project delivery and post‑sales support.
Analyze market trends and competitive activity, and develop strategies to win new business while minimizing risks.
Build and maintain strong relationships with C‑level and senior decision‑makers within ISP accounts to drive long‑term partnerships.
Work with regional teams to recruit, identify, enable, and manage new and existing channel partners.
Plan and execute sales campaigns, marketing initiatives, and events with channel partners to increase solution adoption.
Perform regular sales activities such as customer calls, training sessions, pipeline reviews, weekly/monthly reporting, farming existing accounts, and hunting for new opportunities.
Oversee project operations for assigned accounts, coordinating internal and external resources, monitoring milestones, managing commercial proposals and contracts, and ensuring successful, on‑time, and high‑quality project completion.
Candidate Requirements
Education: At least a Bachelor Degree in Telecommunications, Computer Science, Informatics Engineering, or other IT-related disciplines.
Experience: Minimum 7 years of relevant experience in IT or telecommunications companies, with at least 5 years in a sales‑focused role managing ISP accounts.
Industry Expertise: Familiarity with the company's full suite of enterprise solutions, including ICT infrastructure such as networking (switches, routers, optic transmission), storage systems, servers, etc.
Project Controller Experience: Successful end‑to‑end sales project management.
Customer Engagement: Experience engaging and influencing C‑level and high‑level customers, with strong relationship‑building capabilities.
Language: English (professional fluency in spoken and written).
Professional Qualities: Target‑driven, collaborative, adaptable, and eager to learn.
Analytical Skills: Good analytical skills, detail‑oriented, with capability to develop business forecasts and reports.
Learning Agility: Fast learning capability to adapt to new environments, coupled with a strong sense of ownership and accountability to deliver high‑quality outcomes on time.
Additional Information
Seniority level: Director
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Business Consulting and Services
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